Reply to: tickets(397574)

Thank you John for updating us. We were able to edit some code in your website and get it workinf for you. We will be including the code changes in the next version update to actionUser addon.

Please do let us know if there is any other issue you need us to take a look.

Reply to: tickets(398028)

Thanks for your answer! I am sorry, but I don’t get it…

My code:

function extend_evoapi($event_data, $event_id, $event_pmv) {
    $organizer_id = $event_pmv['organizer_tax']; 
    $ig = get_term_meta($organizer_id, 'evcal_org_ig', true); 
    $event_data['organizer_instagram'] = esc_url($ig);

return $event_data; 

add_filter('evoapi_event_data', 'extend_evoapi', 10, 3); 

But organizer_instagram is always an empty string. What’s wrong here? Thanks for help!

Reply to: tickets(396108)

Thank you for sharing your opinion Steve. What you make will always be superior to what someone else make to fit generalized need. We are glad to hear you were able to craft that solution that best fit what you need! Thank you for trying our solution!

Namaskar (I bow to you) !!

Closing this ticket. 

Reply to: tickets(395236)

Hello,

We are experiencing issues with the EventON plugin and its Full Cal add-on on our website. Despite several attempts to exclude URLs and apply snippets to prevent AJAX requests from being cached, the calendar still shows an indefinite loading state until we manually clear the cache.

We would like to know if Magic Cache (Cache Vanish from our hosting) could be incompatible with this type of dynamic plugins that need to refresh frequently. Is it possible that the cache is showing outdated information or interfering with the proper functioning of the calendar?

We would appreciate any guidance to ensure EventON works correctly.

Thank you very much for your help.

Reply to: tickets(385056)

Hi Eventon team,

I am still grappling with this. Is there a way I can use the Classic editor for editing the custom meta fields, or any other way to add images there in a graphic interface?

Thanks!

Reply to: tickets(398415)

Hello,

Thank you for your response.

I will provide you with the wp-admin access as requested. I will let you check and let me know exactly where the issue is coming from.

Thank you in advance for your assistance. i wait you 

Best regards,

Reply to: tickets(398525)

Hello,

Your current versions of Tickets and Dynamic add-ons are 2.4.22 and 1.0.1?

While we are working on this, please follow to hide warnings on the front-end:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

Reply to: tickets(398130)

We only provide support on this Helpdesk, I am afraid.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.