Archives: Replies

Replies for tickets on suppota

Reply to: tickets(308735)

Hello,

We are sorry for the delay. There are new versions of add-ons available. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(297858)

Hello,

We are sorry for the delay. There are new versions of add-ons available. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(321120)

Rajiv Goel,

Should work now. Please check and let me know.

Hello mattdancsecs,

Could you create a new ticket with included login info?

Reply to: tickets(320729)

We are sorry for the delay.

Could you try this plugin instead?

https://wordpress.org/plugins/wp-all-import/

Reply to: tickets(321994)

Hello,

Seems to be working on our test server:

https://dev2.myeventon.com/events/seat-3/

Please send us wp-admin access to your site as a private message for us to further assist your situation.