Reply to: tickets(322484)

Ashan,

They have this third-party plugin that allows users to convert the price. But after the recent update it just changes the currency symbol:

Can we help?

Reply to: tickets(322484)

Please update Tickets to 2.2.2 and Variations add-on to the new version available.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

About your original issue. EventON and WCCS aren’t compatible with each other. Also since you use Variations add-on I am not sure how they were working before.

The only solution is to downgrade to previous versions.

I am also going to assign this ticket to Ashan. Maybe he can help with this somehow. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(321954)

https://ow.oberkircher-winzer.info/wp-admin/ leads to Nicht verfügbar. And /wp-login.php leads to 404. Could you check?

Reply to: tickets(322228)

Ashan,

When you disable ZeptoMail plugin, it starts working.

Warnings in debug.log file:

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Undefined variable $from in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 351

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Attempt to read property “data” on null in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 497

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Undefined variable $mail_data in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 497

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Undefined variable $from in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 351

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Attempt to read property “data” on null in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 497

[03-Aug-2023 21:39:11 UTC] PHP Warning:  Undefined variable $mail_data in /nas/content/live/dynamictap2stg/wp-content/plugins/transmail/transMail.php on line 497

Staging site with enabled WP_DEBUG:

https://dynamictap2stg.wpengine.com/wp-admin/admin.php?page=wp_file_manager#elf_l1_d3AtY29udGVudA

the login page is https://dynamictap2stg.wpengine.com/login

the username is: eventon

password is: DrHH^18bx1b$h2g3nHZ&w*O$

Not sure if we can help with this since the issue is with the third-party plugin.

Reply to: tickets(322228)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(321643)

Please follow this guide on how to update add-ons:

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(322385)

The code is located inside of elementor-frontend-inline-css:


EventON uses a different style tag to add it’s own dynamic styling.

Reply to: tickets(322484)

And now there is another issue – “Eventon Bookings can not run, tickets addon is not fully initiated.”

 

Reply to: tickets(322385)

Hi Team,

that code appears to be generated by MYEVENTON. I’ve had a look at the custom stylings. It isn’t something we can get to