Replies for tickets on suppota
Hello,
We are sorry for the delay. There are new versions of add-ons available. Could you update?
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
We are sorry for the delay. There are new versions of add-ons available. Could you update?
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Rajiv Goel,
Should work now. Please check and let me know.
Hello mattdancsecs,
Could you create a new ticket with included login info?
We are sorry for the delay. Ashan will check this ASAP.
No updates on this one. Please wait for Ashan to reply.
We are sorry for the delay.
Could you try this plugin instead?
https://wordpress.org/plugins/wp-all-import/
Also did you enable WP_DEBUG?
Could you try this plugin?
https://wordpress.org/plugins/wp-all-import/
Hello,
Seems to be working on our test server:
https://dev2.myeventon.com/events/seat-3/
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Hello,
The only available solution is to downgrade to the previous version.
I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.