Reply to: tickets(404890)

I believe I’ve removed it? Our developer created it and we are sort of between developers at the moment. 

Reply to: tickets(404783)

Ok with a small change in the code got it working. the changes in the code will be in the next versionupdate to tickets addon.

Reply to: tickets(404783)

Hello Lain, thank you for the message and sharing how important this is. We are looking at it now!

Reply to: tickets(404938)

I’ve temporarily put a bandaid on this by setting mem to 256 in the wp-config.php with define( ’WP_MEMORY_LIMIT’, ’256M’ ); , but I’m worried something in eventON is demanding so many resources in the editor view (the error above indicates the divi editor is involved, but we can edit any other divi page without issue, it’s creating the events for eventOn that’s hitting the overrun. 

Andrew

Reply to: tickets(404576)

Just tried your steps on your website event page, and I was able to add the repeat for April just fine with no issues. And the April 1st date stays on. 

Artem has also recognized that we can not replicate this issue on our side. 
Any chance you can send us a video screencapture of what is happening on your side?

Reply to: tickets(404938)

I enabled debug logging, cleared cache, and loaded the events section, create new event… this is what’s in the log

[06-Mar-2026 20:54:19 UTC] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) in /home/hollidayftp/hollidaypark.org/wordpress/wp-content/themes/Divi/includes/builder/module/settings/migration/BackgroundGradientStops.php on line 1102

I’ve disabled the debugging again as it slows the site way down. 

Andrew

Reply to: tickets(404937)

Hello my friend. Yes we see 4 orders from you. Please check in your bank to see there is only 1 charge. After that we can cancel out other orders and refund you those (if they are also charged)

Reply to: tickets(404827)

Thanks, but it seems not to be a real solution because if tomorrow I make an update on the Visual Composer footer, it will not be reflected in the footer of the EventON events.

Please, I need you to develop a real fix for this important problem. In previous versions of EventON it used to be fine.

I keep waiting for a real and definitive solution.

Best regards,
Jimena

Reply to: tickets(404660)

In order to update the add-on, please send us FTP access to your website from ”Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(404890)

Could you remove your custom organizer templates?

https://classes.alexandriaprofessional.com/mystaging01/wp-admin/theme-editor.php?file=eventon%2Ftaxonomy-event_organizer.html&theme=ap-child