Reply to: tickets(409364)

Could you update EventON to the latest version? I believe that 5.0.12 should fix the issue.

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Reply to: tickets(409851)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=75367&action=edit

Reducing ”How Many People in Your Party?” doesn’t move a new person from the waitlist:

Reply to: tickets(409851)

You are exactly right! Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(409924)

Hello,

I believe that WPBakery isn’t compatible with EventON to provide all the available functionality from their elements.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.EVOWV_grid .evo_wv_day span.day_num { display: none !important; } .EVOWV_content.wk_1 .evo_wv_day .evowv_daybox { height: 45px; } .EVOWV_dates { display: none !important; } .EVOWV_dates.evodfx.evofxdrr.evogap10.evofxww.evofxaic.evoposr {} .EVOWV_content.wk_1.tb_1 .evowv_col_events .event { pointer-events: none !important; }

The code should do all the changes you described.

Reply to: tickets(409913)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

@media (max-width: 960px) { #evcal_widget .event_description .evcal_evdata_row .evcal_evdata_cell { padding-left: 30px; } .evcal_eventcard .evcal_evdata_cell .evo_h3, .ajde_evcal_calendar #evcal_list .evcal_eventcard .evcal_evdata_cell_title, .evo_pop_body .evcal_evdata_cell_title { padding-left: 0px; padding-top: 2px; } }

Reply to: tickets(409851)

Additional info: So, on the capacity-10 event mentioned in my original ticket, the waitlister was not being offered space because I was *reducing party size* from 10 to 9, not simply canceling a registration.