Reply to: tickets(320530)

sure, here are the allday events: https://wildwuchsnatur.shoprocket.at/ausbildungen/werde-zur-kraeuterfrau-1/  . I disabled the time in the event top bar because i have to show to the customer. So i attached a screenshot how it looks.

 

New problem with title and subtitle is here: https://wildwuchsnatur.shoprocket.at/workshops-naturerlebnisse/kraeuterwanderungen/

Why are title and subtitle in the same line? I attached them to the same column in the eventtop designer.

Reply to: tickets(319875)

okay thanks but is this only just the notice that people get or also they are not able to put it in there cart. Because i just tested it and i can add it still more times after i refresh.

Reply to: tickets(320593)

I believe the issue is in the sub title

We’ll review it and get in touch to verify the info

the apostrophie is causing the issue, so I have changed it to

“We will review it and get in touch to verify the info”

so its working again

Reply to: tickets(320593)

Ashan you can see the exact same effect on the dev site

https://dev2.myeventon.com/dfdf/

click the button the pop up has 3 black dots and no form exactly the same as the clients site

Reply to: tickets(320593)

This is a bug I can duplicate on the dev site- I will assign Ashan to this and he will get a fix very soon

Reply to: tickets(320438)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(319781)

Thank you for the update. I have updated the plugins. It seems to be working now. I appreciate your help on this :).

I do have one question. See the sample page again: https://giveyoung.tpphost.com/events/summer-soiree-sip-smoke/

Right now the ticket price is set to $0, and someone can do “optional ticket additions” for different donation amounts. Works great! But if I change the number of tickets, it will multiple the additions amount (i.e. ticket x 2, $25 donation x 1 it shows $50). Is there a way for me within the settings to make it so no matter how many tickets they have, the ticket quantity won’t effect it?