Archives: Replies

Hello,

I cannot open the website:

Could you check?

Hello,

I cannot find any webp images on your website. For example:

Could you send us a link to a page where we can take a look at one?

Hello,

Could you send us a screenshot of the error, it usually contacts a link to the event with the issue. I want to check the event itself.

Please also send us wp-admin access to your site as a private message for us to further assist your situation.

There is folder named “es” inside of the server, among other WordPress’ folders. Can I change it’s name or delete it for a test?

Please use Event Lists shortcode:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

Hello,

Please go to EventON > EventCard Design > remove one of Add to calendar.

Font can be changed by going to EventON > Appearance > Primary/Secondary Calendar Font family. If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Ashan,

There is no difference between two shortcodes on dev2:

https://dev2.myeventon.com/47226-2/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Closed as duplicate.