Reply to: tickets(320550)

Not enough memory available:

[14-Jul-2023 10:57:00 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home/beerbrew/public_html/MinnesotaBreweries.com/wp-includes/meta.php on line 1186

Please follow

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

As a temporary solution I went to https://minnesotabreweries.com/wp-admin/admin.php?page=eventon#evcal_001_advance and selected “Select event calendar WP Query method: Query only the event posts created this year”.

Reply to: tickets(320358)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(320530)

Hello,

Why are title and subtitle in the same line? I attached them to the same column in the eventtop designer.

Could you go to EventON > EventTop and arrange fields like this or similar:

As for the time. The field should be under the title or any other long block.

Reply to: tickets(320399)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.