Reply to: tickets(320441)

Hello,

Unfortunately, nothing can be done in this case.

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Reply to: tickets(320445)

Hello,

Even if you use all_day, you still need to add both event_start_time & event_end_time. Just use any random time in the correct format.

Reply to: tickets(320438)

Hello,

I am not sure why, but your Page Builder puts <code> and <p> tags around random pieces of code of EventON:

Maybe there is a special element you need to use for shortcodes?

Reply to: tickets(320242)

Dear Artem,

 

It went wrong.

 

URL: https://loburg.com/admin666

eventon@eventon.com

Inlog4Eventon!

 

We also enabled a test page with the past events: https://www.loburg.com/test/

 

We are looking for the reason why only past events are shown till februari 2023, as we want to show all past events. This is the shortcode we use: [add_eventon_el el_type=”pe” number_of_months=”24″ event_count=”300″ event_count_list=”yes” event_order=”DESC” month_order=”DESC” event_past_future=”past” show_limit=”yes” exp_so=”yes”]

Reply to: tickets(320386)

Hi,

You can check the normal cached version here: http://webcache.googleusercontent.com/search?q=cache:https://hristosinafrica.org/calendar .

Can you please make the CSS adjustment for me so it looks exactly like this version? I could try to do it myself, but the problem is that I already have some CSS code within the ”Style” tab of the plugin and you know better which lines of code should be removed and which should be added. I don’t want to have extra lines because in the new version 4.1 the classes have changed… Thanks.

Reply to: tickets(320358)

Hello,

Thank you for your help but this shortcode is not working for me.

The page in basque works well: https://www.bizibide.eus/ekitaldiak/

The page in spanish is showing tittle in basque but the events are not loading: https://www.bizibide.eus/es/ekitaldiak/

Thank you.

 

 

Reply to: tickets(320386)

Thank you. Now it works. The cache was cleared. So I also see only the new version. Will try to fix the css myself. Only this I have now> https://hristosinafrica.org/old.png