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Replies for tickets on suppota

Reply to: tickets(320070)

Hello,

Please create a staging website with updated versions of EventON and FullCal. Look for any issues, send them to us and we can help you with custom CSS codes.

Reply to: tickets(312910)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(320054)

Please see user/pass

eventON

)lYm#z#(MA&y)buP*mAs@1fU

 

The above issue remains, but temporary we have change the URL to https://clearedsys4stg.wpengine.com/events-directory/

We prefer this url to be https://clearedsys4stg.wpengine.com/events as we have used the same url for 10 years hosting our events

 

Additionally, we use Elementor but can not edit your single event template/page to remove the page title.  We prefer to use Elementor to single event pages, but if  that’s not an option at minimum we would like the page title removed so it works with our theme. I have seem the setting to “Stop using eventON single event template for single event pages” but I’m completely sure how to use it and need your assistance turning it on and setting it up.

We like your product, just need assistance in these areas.

Thank you,

Carl

 

 

 

Reply to: tickets(320035)

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

seems there is something preventing the date loading correctly

also you can update eventon to 4.4.1

Reply to: tickets(320031)

yes you can have the same tile view

create your events list extended shortcode and add this

tiles=”yes” tile_count=”3″ tile_height=”350″    into the shotcode

so create your events list extended shortcode- go to the end of it just before the last bracket- hit space bar (so theres a space and paste in the tile parts and wala the events list extended is tiles

Reply to: tickets(319632)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(320031)

I know, that this is the wrong shortcode, but i can’t have the same tile-like view with the eventlist extended code. or can i? please guide me how. cause otherwise i made a wrong purchase… 🙁

Reply to: tickets(319632)

Tried both code blocks. Cleared cache on both but still the same.

Happy to keep working through this if you can offer any more suggestions.

Thank you

Reply to: tickets(320054)

Please send us wp-admin access to your site as a private message for us to further assist your situation.