Reply to: tickets(402286)

Did not find this info. So for this and also for future addon updates. What is the proper way to update an addon? Deactivate old addon and then install the the new updated addon? Will all the preferences be saved from previous version and will appear in the new version? Thanks.

Reply to: tickets(402269)

By the way, msub=”yes” resolved the issue.  Much appreciated.  I misunderstood the shortcode’s switches.  Now if you could just tell me what I am missing on the weekly view.

Reply to: tickets(401967)

Unfortunately, not sure how to hide only certain menu items when they are duplicated. You can ask the theme developer why on custom taxonomies’ pages their menu doubles.

Reply to: tickets(401519)

About the lists activation issue.

Please try implementing this code change in your website to fix the issue.

Code:

https://dev2.myeventon.com/codeshare/7QEBJf3jeRpA

You don’t need Search add-on as it’s functionality is integrated into the main plugin. Please use Search Box shortcode. Also go to EventON Settings > Search to find more options available.

Reply to: tickets(402492)

Hello,

Could you update RSVP add-on?

After the update please check if the same issue is still happening.

And if it continues, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(401990)

Hello, it is not great still.

Do you have some better solution in to the future?

I think that makes problem out TICKETS addon plugin, with your new system, should we redo this? Will it better?

Let me know.

Thank you.

Lukas

Reply to: tickets(402229)

Yes, this would be great. But I need your IP address so I can whitelist it through Sucuri. Would you be able to give me this? 

Reply to: tickets(402229)

Would you mind sharing the wp-admin access via RIght side bar? so we can apply the code changes for you and get this working?

Reply to: tickets(401990)

Hello Lukas, thank you for bringing this to our attention. 

Since the wp-admin access was not shared, kindly add these CSS into eventON Settings > Styles. 

Make sure to clear cache after saving changes to make sure the styles get applied to page. 

https://dev2.myeventon.com/codeshare/iq7zfPi21sup