Reply to: tickets(319127)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(319127)

Ashan,

Here’s the error:

[28-Jun-2023 21:18:28 UTC] PHP Fatal error:  Uncaught TypeError: trim(): Argument #1 ($string) must be of type string, array given in /nas/content/live/kranzfoundati1/wp-includes/taxonomy.php:1554

Stack trace:

#0 /nas/content/live/kranzfoundati1/wp-includes/taxonomy.php(1554): trim(Array)

#1 /nas/content/live/kranzfoundati1/wp-content/plugins/eventon-csv-importer/includes/class-admin-init.php(216): term_exists(Array, ‘event_type’)

#2 /nas/content/live/kranzfoundati1/wp-content/plugins/eventon-csv-importer/includes/class-admin-init.php(138): evocsv_admin->save_event_post_data(29342, Array)

#3 /nas/content/live/kranzfoundati1/wp-content/plugins/eventon-csv-importer/includes/class-ajax.php(37): evocsv_admin->import_event(Array)

#4 /nas/content/live/kranzfoundati1/wp-includes/class-wp-hook.php(308): evocsv_ajax->evocsv_001(”)

#5 /nas/content/live/kranzfoundati1/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)

#6 /nas/content/live/kranzfoundati1/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#7 /nas/content/live/kranzfoundati1/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_evocsv_…’)

#8 {main}

  thrown in /nas/content/live/kranzfoundati1/wp-includes/taxonomy.php on line 1554

I’ve tried to change event_type’s file data, but it just breaks. The thing is that it imports completely fine on dev2:

The file:

https://kranzbergartsfoundation.org/wp-content/uploads/2023/06/Eventon_events_23-06-23.csv

Login first if you want to download it.

Reply to: tickets(319275)

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar .calendar_header p { display: none !important; }

Reply to: tickets(319117)

Hello,

Please follow this guide to increase memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Reply to: tickets(318166)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(319283)

Hello,

Please go to wp-admin > WooCommerce > Settings > Tax > select Display prices in the shop: Including tax.

Reply to: tickets(319284)

Hello,

It shows 3 letters day week on our test server:

https://dev2.myeventon.com/evofeeds

It seems that yours are translated. Can we take a look at wp-admin?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(319306)

Ashan,

The same on dev2:

https://dev2.myeventon.com/my-account/

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Reply to: tickets(319306)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.