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Replies for tickets on suppota

Reply to: tickets(257847)

Artem,

in addition to the above, I have one more question – because I found in the administrator that if the event is repeated, you can set the option to show, for example, in the form of 1/5, 2/5, etc. You can see this information in the attachment. I marked it, but where should it appear on the front? Because I don’t see her anywhere…

Reply to: tickets(319308)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(319334)

Hello,

1. Event Details are always under the title:

2. Could you send us a screenshot of the bar?

Here’s Countdown add-on:

https://www.myeventon.com/addons/event-countdown/

On the other hand Event Progress Bar (included in the plugin by default) is enabled when an event is in progress.

There is also a strange thing with Single Event Page:

https://caloundrachamber.com.au/events/progress/

It doesn’t show any content because of this, I think:

Could you please try the instructions mentioned in this documentation?

Reply to: tickets(319256)

Ashan,

I don’t think that https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_002 > Event Top > Colorful EventTop General Text Color works:

https://dev2.myeventon.com/45314-2/

Reply to: tickets(319256)

As a temporary solution, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evo_lightboxes .color.eventon_list_event .evoet_cx span, .evo_lightboxes .color.eventon_list_event .evoet_cx span.evcal_event_title, .evo_lightboxes .color.eventon_list_event .evoet_cx span.evcal_event_subtitle, .evo_lightboxes .color.eventon_list_event .evoet_cx em, .evo_lightboxes .color.eventon_list_event .evoet_cx .evcal_desc_info, .evo_lightboxes .color.eventon_list_event .evcal_cblock em.evo_day, .evo_lightboxes .color.eventon_list_event .evoet_cx .evo_tz_time > *, .evo_lightboxes .color.eventon_list_event .evoet_cx .evo_mytime.tzo_trig i, .evo_lightboxes .color.eventon_list_event .evoet_cx .evo_mytime.tzo_trig b { color: black; }

I am also going to assign this ticket to Ashan and he can take a look at this. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(319256)

Hello,

It says:

Your account has not been approved yet.

Could you check?

Please also update EventON to 4.4.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!