Archives: Replies

No updates on this one, unfortunately. We are still working on it.

I notified Ashan about this situation and the refund. Please wait for his reply. He’ll contact you ASAP.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Ashan,

Cannot test this on dev2 because of:

https://dev2.myeventon.com/my-account/

On customer’s website:

20 points > I purchased 1 bundle of 8 + 2 points + 4 points. In the order it shows 14:

Should be 34, but it shows 26:

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please try Event Lists shortcode:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

It seems that it should work for you better.

Hello,

Please take a look at Live Now Calendar View shortcode:

[add_eventon_now]

Also check Event Lists shortcode:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

What do you mean by “active events”? Could you elaborate?

Update: I reinstalled the plugin and now it works. thanks! And now our other issue is also solved so I close both tickets.

Hi, I removed all of them but now another plugin (that sends out notification emails) says that the message body is empty now. Maybe I deleted the “default” templates too. Can I fix this by reinstalling the rsvp plugin?

Ok great, when it swaps to July and I have events in July, will it automatically swap to August and not show July’s events with this change?

Thanks for your help?