Archives: Replies

As a temporary solution please downgrade to 4.3.5:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip

But before downgrading, could you or can we disable plugins one-by-one to see maybe there is an incompatibility issue?

Please take a look at this page with two shortcodes:

https://skieaglecrest.com/test-2/

One is a regular calendar with month_incre added that changes starting month.

And the second one is Event Lists that shows events from 12 months as one list.

Hello,

Could you send us a link to the .csv file?

Hey Artem,

Okay, I found the shortcode that traslates to the online calendar. Now, I want to make sure I am able to to make events that show up on the version of the monthly calendar. Can you walk me through step-by-step? I have a couple feature events but no on the physical month-by-month calendar. https://skieaglecrest.com/calendar/

OR, can you show me how to divide up the feature events month-by-month on our test page? https://skieaglecrest.com/test/?preview_id=12493&preview_nonce=947f8272a0&_thumbnail_id=-1&preview=true

Thank you in advance for your help

 

Hi Adam,

Thanks for reaching out.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hi Marion,

If you need the layout exactly as you described above, that is only available with the addon, which is purchased separately.

Please let us know if you have any other questions.

Does it mean I have to pay again just for this ?

The plugin does not show my posts in the calendar still.

It appears you didn’t leave the test in there, when I checked I can’t replicate. This still doesn’t explain the homepage either.

All I did was update the eventon app and the homepage now gives the blank images I provided above.