Archives: Replies

Hello,

Please try following this instruction:

EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header

Also try saving EventON Settings twice.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar .eventon_events_list .eventon_list_event { display: none; }

Ashan,

I think that EventON > Time Settings > Allow universal event time format on eventCard stopped working.

Take a look at

https://dev2.myeventon.com/Events-Directory/test-44/

Settings page:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_001b

Hello,

EventON > Time Settings > Allow universal event time format on eventCard should work in this case. However, I just tried it on our test server and there is an issue.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Perfect! Do you need our help with anything else?

The demo:

https://dev.myeventon.com/wp-admin/

Login and go to WooCommerce or Events.

Attendees list can be exported from Edit Event > Tickets > Download (CSV). You can check this on the demo site as well.

Hello,

Unfortunately, we don’t refund subscriptions renewals:

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails. 

Our system sends out reminder email 3 days before the renewal.

Hello,

Please try these versions:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/19140230/eventON4.2.2.zip

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/03/01035224/eventON_4.0.2.zip

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/09/13030304/eventON-3.1.7.zip