Reply to: tickets(397567)

I’ve also got the same issue. I can’t find that file in your patch screen shot.  Here’s what I show in the maps directory.  Please push an update asap as we shouldn’t have to edit your code for a bug fix. thanks-ab

Reply to: tickets(397350)

We will make sure to include new line break is not taken into account for HTML enclosure check 🙂 

going to mark this as resolved.

Reply to: tickets(398178)

Thank you so much! 

As for the base plugin, I wasn’t aware that it’s a one time purchase, so I will not need another invoice for that as I’ve found the license certificate in my CodeCanyon account. 

Reply to: tickets(398130)

Do you have a cache plugin installed on your WordPress? I cannot find any.

Please also try going to EventON > Advanced > enable Cache calendar events list data.

Could you also tell us if you have any repeating events that can have 100 or even 1000 repeats?

Reply to: tickets(398080)

Hello, it looks like the EventOn plugin was purchased in CodeCanyon in 2014. Here’s the information from my License Certificate:

Licensor’s Author Username: ashanjay

Licensee: (OTW)

Item Title: EventON – WordPress Virtual Event Calendar Plugin

Item URL: https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017

Item ID: 1211017

Item Purchase Code: c2141b2e-c27f-4321-a0b4-b0bd859d2825

Purchase Date: 2014-03-24 20:49:16 UTC

Reply to: tickets(398034)

wp-admin > Events is empty for me. Can we see some examples of events?

Please also allow to check wp-admin > Settings > Timezone.

Reply to: tickets(398175)

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

What are your current versions of EventON, RSVP and Waitlist add-ons?

Reply to: tickets(398178)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!