Reply to: tickets(318456)

Ashan,

The same on dev2:

https://dev2.myeventon.com/43731-2/

Booking event:

https://dev2.myeventon.com/Events-Directory/tickets-27/

Reply to: tickets(318456)

Hello,

Could you send us a link to the page with the issue?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(318476)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you also try checking the website in Troubleshooting Mode:

https://wp-modula.com/kb/troubleshooting-and-debugging-with-health-check-plugin/#:~:text=To%20troubleshoot%2C%20go%20to%20Tools,enabled%20in%20the%20troubleshooting%20session.

As a temporary solution you can downgrade to 4.3.5:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip

Reply to: tickets(318495)

As a temporary solution, please downgrade EventON to 4.3.5:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip

Reply to: tickets(318495)

Ashan,

The same 

https://helpdesk.ashanjay.com/ticket/urgent-weekly-calendar-not-advancing-include-any-not-showing-posts/

Reply to: tickets(318495)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(318172)

Hello

I used this doc before to create a header/row named “Brevet” and it works fine.

Right now, I added a new header/row named “order_comments_field” to get data from the order customer note submitted by the customer during checkout.

 

add_filter(‘evotx_csv_headers’, ‘evotx_add_headers’,10,2);
function evotx_add_headers($array, $EVENT){
$array[] = “Brevet”;
$array[] = “order_comments_field”;
return $array;
}

add_filter(‘evotx_csv_row’, ‘evotx_add_row’,10,4);
function evotx_add_row( $array, $tn, $td, $EVENT){
$array[“Brevet”] = $td[“oD”][“Brevet”];
$array[“order_comments_field”] = $order->get_customer_note();
return $array;
}

 

But nothing happens; The csv file is not created/downloaded

 

Could you help ?

Reply to: tickets(318117)

I’ve added the code to the config file:

But the site does not load after putting it in at all. Plus these is no debug file in the wp-content folder.

I’ve removed the code from the wp-config file to get the dev site up again.

I’m including SFTP credentials below.