Archives: Replies

Sandy this is the first time we hearing from a customer getting logged out automatically from helpdesk. 

You are more than welcome to email us if you need help to info [ at] myeventon.com 

Kind Regards! 

Can you try re-entering the new payment method? from https://www.myeventon.com/my-account/payment-methods/

Looks to me like in here https://savannahjams.com/events/2fantastikgyz-at-22-square/

you are not using any of the eventon content. But custom content.

Are you hoping to show the eventON eventtop section under event title?

Found the solution for you please try this and comment out the lines as shown in the image.

 

Hello Omar Perez,

I think this is mostly about Tickets and Reminders add-ons.

Created this event and received the notification email while being logged-in as cagwuegbo:

https://dev.workforcesolutionsalamo.org/events/test-6/

Could you go here https://www.fakemail.net/, copy the email and put it into “Email address to send notification. (eg. you@domain.com)” of https://dev.workforcesolutionsalamo.org/wp-admin/admin.php?page=eventon&tab=evoau_1#evoAU2

Now try creating a new event and wait for the email on fakemail.

Activate Tile Design, then add tile_height to make them squared:

tiles=”yes” tile_height=”500″

Ashan,

Take a look at

Reply to: 317148

The same on dev2:

https://dev2.myeventon.com/Events-Directory/test-39/

Perfect! I can see it now. Not sure why it wasn’t happening before.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Perfect! We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!