Archives: Replies

Created an event as user bob…

Can we login as bob?

I also removed your mail from “From eg. My Name <myname@domain.com> – Default will use admin email from this website”, could you try submitting an event again?

Could you check now?

It seems that now the background is not grey anymore. Also the text is correct color:

Yes, this is correct. Does it work for you?

Hello,

Could you send us links to a couple posts you are trying to include with the add-on?

Please also follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

ok 🙂

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hi 🙂

Order #167448 (June 2, 2023)

Yes, I put this code :
[add_eventon_el number_of_months=”12″ event_count=”8″ event_past_future=”future” hide_so=”yes” exp_so=”no” show_et_ft_img=”yes” tiles=”yes” tile_count=”2″ tile_bg=”1″ hide_month_headers=”yes” accord=”yes” hide_mult_occur=”yes” event_count_list=”yes”]

Is it ok ?

Hi Elin,

I have checked and it seems this plugin Event Manager and Tickets Selling Plugin for WooCommerce is affecting. When it’s deactivated, the events page is loading fine.

Hi Robert,

Thanks for reaching out.

I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience.