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Replies for tickets on suppota

Reply to: tickets(316673)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(297336)

wp-admin access login info doesn’t work anymore. Could you send the correct one?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/05/30072048/Screen-Shot-2023-05-30-at-9.20.34-AM.png

The lines are commented so it’s not enabled.

Reply to: tickets(316542)

With repeating events only one custom field is available for all repeats, unfortunately. You need to create a separate event for each repeat.

Unfortunately, this is a very expensive option.

Please note that if you don’t want to update the add-on or support isn’t required, you can just pay for once and then don’t renew the subscription. More info https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Reply to: tickets(304360)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(257847)

I have one more question – please see the attachment. Is there any way to reduce this frame? Because it is a bit too big in relation to the categories that are in the middle. I think it would be perfect if it ended where the yellow line is.

Reply to: tickets(257847)

the code you provided made the font smaller, which actually avoided the problem, but this font is far too small for me.

Using your code, I changed the font size to 17px, which gave a satisfactory effect 😉

But there’s a little problem – in the same place, the password “clear filters” (wyczyść filtry) is now too large in relation to the rest. Could you help me reduce this text to 17px?

Thanks in advance 🙂

Reply to: tickets(312475)

Thank you for the documentation.
We still haven’t been able to get the Single Event Page and the Event Card to have one button and not the other. We have read hours of documentation on your site and was not able to find anything about this on there.
The documentation example is using the twenty thirteen theme and we are using the “Astra” theme. Do you have any familiarity with this theme? Or have any other any other suggestions on how to code a button on the single event page separate from the event card without having to completely redo the single event page, and keeping everything else the same. Or is there a way to implement the event card in php code? Like for example, <php? do_action(“eventcard”) ?> so that we can import the entire event card as content on a single page event?