Replies for tickets on suppota
We now have the event imported working but not all taxonomies are imported correctly so we need to investigate this. One thing that we have noticed is the Calander options show twice for some reason. If you click on an event you can see this.
https://www.hrb-tmrn.ie/training-education/upcoming-events/
How do we fix this?
Hi, yes it’s working again now. Thank you.
Please also send us wp-admin access to your site as a private message for us to further assist your situation.
Hello,
Overall server performance isn’t that good, I am afraid:
2+ seconds for a small .js file is a lot.
Take a look at this guide:
https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/
Also go to EventON > try Select event calendar WP Query method.
You can also go to EventON > Single Events > enable Disable comments section on single event template page.
Hello,
Please follow:
https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/#disable-comments-on-a-specific-page-or-post
Basically you need to go to Edit Event page > Discussion > disable Allow Comment.
Not sure which option you are referring to? Could you show us?
This question was referring to the original request.
Are you referring to this part that should be hidden:
Hello,
The only way is to go to EventON > enable Auto move events to trash when the event date is past. Now you just need to disable the automatic empty trash functionality:
https://www.wpbeginner.com/beginners-guide/how-to-limit-or-disable-automatic-empty-trash-in-wordpress/#:~:text=Upon%20activation%2C%20you%20should%20visit,take%20to%20empty%20the%20trash.
This was the first message and query yesterday … which you didn’t answer
Repeating event showing on card while that option is off in settings.
I don’t want to show that the event is repeating on the event card, but it is showing.
How do I delete that.
One repeating event screenshot is attached.
Also, there are duplicated event names and navigation menus