Archives: Replies

If you look at the event type it say “dom” it’s the taxonomies where the issues lie. We really need to get this resolved asap as the site is to be launched tomorrow.

Hello Grace,

Please send us wp-admin access to your site as a private message for us to further assist your situation. The credentials you had provided before do not work.

Hi Dave,

Please continue using the addon, but keep trying to activate the license if it is not activated yet. Let us know if the issue persists after a day or so

I got it installed, but now (I’ve tried all day) I’m getting this error message when trying to activate:

“Could not reach remote server still, however your license is still activated locally and you can continue to use the addon.”

Not sure what to do now.  Thanks for your help.

Hello

Here is the FTP access to the site:

ftp access:

server:

neu.ojc.de

user name:

p632096f2

password:

yh26up+a%genpS

Thanks

Seems to be working:

Could you check and let me know?

I was able to import this event by changing event_id:

It seems that there are posts or pages with the same id, so CSV Import cannot create events.

Hello,

Unfortunately, the only option is to download it from

https://www.myeventon.com/my-account/

Could you go to https://zusammenwedemark.de/wp-admin/admin.php?page=eventon#evcal_004aa and arrange fields similar to like on the screenshot above?

Arranging them should make everything centered.

Please send us FTP access to your site as a private message.