Archives: Replies

Unfortunately, no. Waitlist only works with RSVP. When there are not enough places in RSVP, users go to waitlist where they wait for RSVPed users to cancel.

Hello,

Please update EventON Tickets add-on. It will solve the issue.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

WooCommerce handles the payment functionality. Please check this guide on how to enable Cash Payments:

https://woocommerce.com/document/cash-on-delivery/

Added Ticket Box from here:

https://comicsanddrinks.be/wp-admin/admin.php?page=eventon#evcal_004b

So it should work now. Please check and let me know.

There are multiple js errors in the console. One of them tell us that other countdown plugin affects EventON’s Countdown:

File that the error is referring to:

https://new.scottishdentalstudyclub.co.uk/idesigndental-sdsc/inc/shortcodes/ux_countdown/countdown-script-min.js?ver=6.2

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Ashan,

Please check these orders as an example:

https://tickets.dance10studio.com/wp-admin/post.php?post=3450&action=edit

https://tickets.dance10studio.com/wp-admin/post.php?post=3910&action=edit

They both purchased the same seat 4F1.

Event:

https://tickets.dance10studio.com/wp-admin/post.php?post=3282&action=edit

Seat Map says that Order ID is 3450:

https://tickets.dance10studio.com/wp-admin/post.php?post=3458&action=edit (not duplicate seats but duplicate order numbers)

Order numbers are different. Please compare first 4 numbers:

As for duplicated seats, thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Hmm, my code should only work on mobiles because of @media (max-width: 768px).

Can we take a look at wp-admin? Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Please add this to your shortcode:

ux_val=”4″

The option opens events as Single Event Page.