Archives: Replies

Hello Kenneth,

Here is a link to the debug:

https://www.emporiumcarlisle.co.uk/wp-content/debug.log

Thank you

The account you are using right now only has RSS add-on purchased. No info about the main plugin.

The thing is that we don’t have access to info related to your purchases on CodeCanyon, only Envato has. Could you contact them and ask how you can update EventON?

Please also send us FTP access to your website, if possible.

Ashan,

Didn’t receive notifications from both (customer’s and dev2) websites. Customer’s website was in the troubleshooting mode.

Subscribe button:

https://www.destinolospalacios.es/test/

Healthcheck:

https://www.destinolospalacios.es/wp-admin/site-health.php?tab=troubleshoot

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-44/

Enabled Paid Submissions:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evoau_1#evoAU6

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.