Reply to: tickets(315387)

Host: ssh.emporiumcarlisle.co.uk

 

Username: emporiumcarlisle.co.uk

 

Port: 22

 

Pass:

Fluttermoon9

Reply to: tickets(315255)

Hey Ashan,

Just wanted to quickly follow up with you. I applied the fix on our side, and it worked like a charm! 👍🏽

Thanks again, kind regards from Cologne, Germany!
Birgit

Reply to: tickets(315088)

Hello,

There is also this guide on how to increase the overall performance:

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

One customer have also reported that they had repeating events with 1000+ repeats each. By reducing the amount of repeats, allowed them to increase the performance.

Reply to: tickets(315387)

Hello,

Thank you for the info. 

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(315489)

Hello,

It works when I enable Troubleshoot mode:

Could you try switching the theme to the default one?

Troubleshoot mode can be enabled here:

https://dcdd.org/wp-admin/site-health.php?tab=troubleshoot

Reply to: tickets(315333)

Sorry can you please try again on this page: https://sparksbristol.co.uk/

No password needed! Thanks 🙂