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Replies for tickets on suppota

Reply to: tickets(308618)

Hello,

Please go to EventON > Tickets > set Default event ticket stop selling time base to When Event Ends.

Reply to: tickets(315205)

Hello,

Glad to hear that the issue is resolved. If you have any other questions, please feel free to create a new ticket.

Reply to: tickets(315182)

Thank you for investigating! I’m sorry I can’t enable 8.0 because my client needs that feed working, it is connected to their app also and they need it to work. When the php 8.0 is activated, feed returns only the part you can see in the attached image, and then nothing else. When debugging the codes, it returns the empty array, but no errors.

Thank you!

Reply to: tickets(308618)

Hi,

I’d like to come back to this… When a monthly repeating event is in the current month, tickets can no longer be ordered:

e.g. for this ticket of a monthly repeating event: https://www.baav.be/events/ecodrive-theorie-digitale-opleiding/

We’re currently in the month May, but tickets can no longer be purchased. I’d like this ticket to be buyable the entire month of May. How can I change this?

Reply to: tickets(315004)

I checked the admin site. Where can I find the QR and the QR features ? Or could you please provide me a sample QR so that I can check ?

Reply to: tickets(315357)

Hello,

Thanks – it has been resolved. I purchased twice – once with my CC and once with PayPal to try to get it to process. Can you please refund the PayPal? I only need the upgrade once 🙂

Reply to: tickets(314944)

3. Please follow this guide:

https://docs.myeventon.com/documentations/customize-single-events-page/

-> I don’t quite understand, it’s the instruction to customize. I don’t need customization. I want the default template for it. How can I activate the default template ?

->”New version can be found in the EventON folder > templates.” -> Does it mean I copy the template and drop it somewhere ? What is the file name ?