Archives: Replies

You are welcome. If you have any other question, please feel free to create a new ticket

Hello Mathieu,

Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

It was actually something in the body that I was trying to add 2 side by side with column  and then to get them to wrap on mobile.

Im not sure what the problem was, but once I added them in using a row and then duplicating within the row itworked.

But If I started with 2 column, it would go off screen…

Its all good now.

Wonderful, thanks.

Hi thanks for the heads up, that documentation still doesn’t resolve my issue.

I want to be able to use /events freely without eventon having its archive there.

Isn’t there anyway to completely turn off the archive functionality? I just want to freely create that page and fully customize it.

Hi,

It seems to be working now. I had not flushed the cache on the public side when I had synced over from dev-side. I’ll get back to you if the problem recurs, thanks. Sorry I didn’t check it before!

Ashan,

Please check

https://dev2.myeventon.com/test-41/

This event has two repeats in May (on 5th and 19th):

https://dev2.myeventon.com/wp-admin/post.php?post=36373&action=edit

When you use hide_mult_occur=”yes” they both become hidden for some reason.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Could you please send the current working login info, so we can check this?