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Make sure to follow

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Hello,

Unfortunately, we don’t grant refunds for renewals per our refund policy:

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails.

Our system sends out reminder email 3 days before the renewal.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

#evcal_list .eventon_list_event .evo_metarow_organizer .evo_card_organizer span, .evo_pop_body .evo_metarow_organizer .evo_card_organizer span { color: white; }

.eventon_events_list .eventon_list_event a, .evocard_row .evo_metarow_organizer .evo_card_organizer_social a, .evo_lightbox .evo_tax_social_media a { color: white; }

Hello,

Could you send us a screenshot? Instagram section on my side on mobile:

Hello,

If time.ly can export events as .csv file in the following format

then try using CSV Event Importer add-on:

https://www.myeventon.com/addons/csv-event-importer/

Try on https://dev.myeventon.com/wp-admin/

However, not sure if this is possible.

Hello,

Please fix this issue:

Google Maps JavaScript API error: ApiNotActivatedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

Try following

https://stackoverflow.com/a/38056246

Hello,

Are you referring to this https://events.iloveseattle.org/ or this calendar http://iloveseattle.org/? They both show me events for May 7th on load.

Try going to EventON Settings > enable Hide past events for default calendar(s).

Hello,

Switch to “Code editor” mode:

Now remove this code:

After publishing the event details should be hidden.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.ajde_evcal_calendar.boxy .eventon_list_event.hasbgimg::after { opacity: .6 }

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.