Reply to: tickets(314069)

Details for test site….

Username: Caltest

Password: 42wJwmYL9d&*vU#k4kAI2Um7

As we have moved to a new month, you will see that entries for May are present, but there is nothing for June when using add_eventon_list

Reply to: tickets(314944)

3. Please follow this guide:

https://docs.myeventon.com/documentations/customize-single-events-page/

By the way, my event page loads very slow

Take a look at this guide:

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Reply to: tickets(315010)

Hello again,
I found the problem… The Loco Translate create files by default on …/lang/Language/, not in …/lang/. Although I already tried Relocate option in Loco, it didn’t work.
I restart all, and before tried again i change to …/lang/ (like on printscreen) and that worked.
Thanks.

Reply to: tickets(315001)

Hello,

1. Where can we take a look at the calendar? Could you send us a link?

2. Please follow this guide on how to customize the email template:

https://docs.myeventon.com/documentations/customize-ticket-email-template/

Reply to: tickets(314974)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(314834)

Please add jumper=”yes” to your [add_eventon] shortcode. Main Calendar is the only shortcode that it compatible with it.

Reply to: tickets(315007)

Hello,

1. Please follow this guide:

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

Also check

https://wordpress.org/plugins/autocomplete-woocommerce-orders/

2. Go to EventON > Tickets > Checkout > enable Make additional guest names required in checkout.

Reply to: tickets(315009)

Hello,

Could you apply this patch:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/04/21121551/Screen-Shot-2023-04-21-at-12.15.26-PM.png

We can do this for you if you share FTP access as a private message.