Reply to: tickets(313275)

Same problem. I tried also deleting cookies and other stuff in the browser. And I also tried chrome on windows and on Mac – it is both the same. I am really confused about the problem.

Reply to: tickets(313568)

One other thing – the ticket variation details do not appear on the event details in the cart or on the booking confirmation. Can you please check I have set it up properly?

Reply to: tickets(313049)

I guess I found the solution by myself. I reduced the number of repeats for recurring events. Now the weekly view loads much faster. But the mentioned suggestions where very helpful in this case..

Reply to: tickets(313549)

Hello,

Unfortunately, we unable to help with this issue. Please contact the VPN support and share a link to the calendar for them to check.

Reply to: tickets(312955)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

For the main plugin, please contact CodeCanyon.

Reply to: tickets(313387)

You don’t need to activate the main plugin or add-on to make them work. Just leave them as they are, and then when Ashan fixes it, you can just activate them.

Reply to: tickets(313052)

You can use Custom Meta field and show it on Event Top:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

You can go to Edit Event > Event Options > enable Event Completed.

Or you can follow

https://docs.myeventon.com/documentations/hook-eventtop/

Please check and let me know.

Reply to: tickets(313549)

I tested on my iPhone.  Then I found BrowserStack (real phone proxy) and tested and no problem.  It occurred to me it might be my VPN so I turned it off.  Everything loads fine with my phone’s VPN off.  Before though there was no problem because my VPN is always on.

VPN is always on with my iMac too and the events load with no problem.  Has anything changed regarding security or needing to place a cookie with the recent update?

Thanks for answering so quickly!  I appreciate you all.