Archives: Replies

Hello,

1. Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

2. Printing isn’t supported. Maybe take a look at this plugin:

https://wordpress.org/plugins/print-page/

3. Not possible, unfortunately.

Hello,

Unfortunately, EventON only compatible with WooCommerce.

However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.EVOWV_dates { display: none !important; }

Hello,

Please update Event Tickets add-on.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Could you try following “#5 Open events in single event page” of

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Also try going to EventON > Select event calendar WP Query method.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hi Peter,

Please add the code below as well

.ajde_evcal_calendar.boxy.boxstyle1 .eventon_list_event{border-radius:0;}

Let me know if that helps.