Reply to: tickets(312768)
Replies for tickets on suppota
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Unfortunately, autoupdate isn’t as easy as one might think. This requires a lot more resources that we currently don’t have.
Plus please take a look at
https://www.envato.com/lp/market-plugin/
It should allow you to update anything you purchased from Envato.
Hello,
1. There is an issue with this style from the theme:
.evosv_grid .row .llxvl { line-height: 1.5; }
can you help me make the text from the photo equal to the color of the event?
Could you elaborate? If you want to change the title color please use this code:
.evosv_grid .row .llxvl { color: black !important; }
Thanks for your reply. There used to be an addon called synch which you developed. With this addon we never encountered this issue. Unfortunately, this addon isn’t updated anymore. A solution would be very welcome as we pay a lot of money for your products each year and cannot tell the client that some features are not supported anymore.
Thanks so much for your kind help in this matter.
Regards,
Johan


My users are still having problems. Please see attached screenshot.