Reply to: tickets(312473)

Ashan,

It seems that “Edit Private Events” doesn’t allow you to edit Draft event, right?

Could you check and let the customer know?

Reply to: tickets(312473)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(312755)

Hello,

Unfortunately, autoupdate isn’t as easy as one might think. This requires a lot more resources that we currently don’t have.

Plus please take a look at

https://www.envato.com/lp/market-plugin/

It should allow you to update anything you purchased from Envato.

Reply to: tickets(257847)

Hello,

1. There is an issue with this style from the theme:

.evosv_grid .row .llxvl { line-height: 1.5; }

can you help me make the text from the photo equal to the color of the event?

Could you elaborate? If you want to change the title color please use this code:

.evosv_grid .row .llxvl { color: black !important; }

Reply to: tickets(312682)

Thanks for your reply. There used to be an addon called synch which you developed. With this addon we never encountered this issue. Unfortunately, this addon isn’t updated anymore. A solution would be very welcome as we pay a lot of money for your products each year and cannot tell the client that some features are not supported anymore.

Thanks so much for your kind help in this matter.

Regards,

Johan

Reply to: tickets(257847)

  1. Hi, I have two more questions about the picture in the attachment. I have cut letters again… Is there a chance that they will be whole? And the second thing – can you help me make the text from the photo equal to the color of the event? Because it’s broken for me…