Archives: Replies

Hello,

Could you let us know about your mobile phone? Is it iOS or Android?

Also please also try refreshing the checkin page or close it, so app can open it again,

Hello,

Unfortunately, EventON doesn’t have such functionality at the moment. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Ashan,

On dev2 this is fixed, but confirmed on customer’s website:

https://dev2.myeventon.com/Events-Directory/test-24/

Video: 

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/03/27190921/Recording-2023-03-27-210644.mp4

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please go to EventON > EventTop > add “Tags” before “Title” to see the badge. Example:

https://dev2.myeventon.com/Events-Directory/test-23/

Ashan,

Take a look at this video:

Reply to: 312052

Their progress bar only starts when you click on it. For me it works fine.

Also check 1 of [Replyto/312104]

User Interaction: Slide Down EventCard doesn’t work in SCHEDULE VIEW, even so you can select it in Shortcode Generator. Dev2 test:

https://dev2.myeventon.com/33560-2/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Can we try disabling plugins and switch the theme for a test? It’ll take a minute or so.