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Replies for tickets on suppota

Reply to: tickets(309675)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(302469)

Hello,

Shortcodes on this page https://sam-dogs.ch/hundeschule-graubuenden/rund-um-den-hund/ all have ev_uxval=”3″, which overrides any other setting.

I fixed the lightbox width issue by adding this code to EventON > Styles:
.evo_lightbox.show { width: 100% !important; margin: 0 !important; }

Reply to: tickets(302469)

Hi,

Short update after installing locally …

I added your code (.evo_lightbox.client { width: auto !important; }) to wp-admin > Themes > Appearance > Customize.

and this helped locally – means the issue is solved.

I will adapt in production and let you know …

Thanks

Marcin

Reply to: tickets(311546)

Ok now it’s only two that are active:When you try activating a license on, for example, https://www.ks-buus-maisprach.ch, it doesn’t let you? Could you elaborate? I am not sure if I understand you correctly.

Reply to: tickets(311545)

In our system it shows that you can use EVELcb7f5160-8192-4346-bc4f-056619f8eaa9 for 5 websites. If you want to upgrade it to 25 websites, please follow this guide:

https://docs.myeventon.com/documentations/how-to-upgrade-a-eventon-addon-license/

If by “…shows the single licence instead…” you mean this part:

It’s just the title of the product. What you need to look at is Pricing: 2-5 Sites.

Reply to: tickets(311546)

Hi, yes I deactivated it in the subdmonain itself and now in myeventon. But I use the same license for the main-domain now > see my list in the first ticket. So far everything is working on the main-domains.

Thanks

Reply to: tickets(302469)

Hi Artem,

I still have an issue with the pop-up …

As I changed the events to a slide down, i do not get the pop-up issue.

BUT I have another page where the events are also defined as a slide down, but when clicking, the pop-up is started.

here it works:

https://sam-dogs.ch/sam-dogs-mantrailing-schweiz/veranstaltungen/

Here it doesnt work:

https://sam-dogs.ch/hundeschule-graubuenden/rund-um-den-hund/

I tried to change to e.g. load the event in a separate window but there is no effect – it always wants to start the pop-up.

 

Thanks

Marcin

 

 

 

 

 

Reply to: tickets(311536)

1: no sorry

you coyuld always add the date to the title

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

2: it doesn’t matter if they have the same name the second url gets a -2 added to it just like any post with a duplicate name.
you can also add the date to the title of the event which will go into the url