Archives: Replies

Hello,

Could you send us a screenshot? On my side:

Ashan,

On dev2:

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Please check:

https://culturazac.gob.mx/eventos/test/var/ri-1.l-L1/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable USA from blocking on your site if there are any.

Hello,

Nobody can help me with this theme (old Personnal WP Theme made by a dead company).

I try with another theme and you’re right, it works.

I disable almost all the plugins, it doesn’t works.

I put back the 4.2.2 and it works.

 

May be the problem is from the theme but since the new version of EventOn.

 

Any new ideas ?
Tks

 

Hello,

Could you update EventON to 4.3.4?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Also make sure that your version of FullCal is 2.0.4.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

I removed this cal_id=”withIMG” in the shortcode and it’s working now

Let us know if you need help with anything else.

Hello,

Removing cal_id=”withIMG” fixes the issue. We are working on fixing this. Please use my suggestion as a temporary solution.

Ashan,

Please take a look at

https://holotropicbohemia.eu/11357-2/

Click on any tile, EventTop looks like this even with added eventtop_style=”1″:

Now uncomment add_eventon shortcode. Both shortcodes show: