Archives: Replies

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

If it’s not possible, please send us a screenshot of the back-end > Custom Meta field added code.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Thanks. Here is the FTP info:

 

FTP Username: eventon@nocoaa.org
FTP server: ftp.treeline.a2hosted.com
FTP & explicit FTPS port:  21

PW: yxRV1fmQEzpzIRA68P54R996

Les voici

FTP:
User: artsixmicftp
Password: A6#Xoyf9RaECa

we may have to disable eventon via ftp as we can’t access the site

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Good morning Dave –

Thank you so, so much for taking the time to not only respond (being the weekend) but to make a walkthrough video specific to my needs. I have not had time to tinker with it yet but I will soon. Your support is appreciated beyond words! ~Travis

 

RIP Thick44. Man, that one hit hard. Was a sad day here! 😥

the albion for example (its slow going as I am going line by line thru the ics file

has multiple names throughout

from
the albion
The Albion Skiffle

for example

its tough to diagnose without looking at the events on your site as in going through the events that you say are imported but you are unable to find them

I’m just going to log in as you would as admin and search through your events- see if I can find the ones that you say you can’t find and look them over to see if they contain things that causes errors in ics files

see what i am up against if i only have the file to try and diagnose

its needle in a very large haystack 

Bonjour, J’ai recherché la cause du problème dont je vous ai parlé . J’ai désactivé les plugins 1 par 1. Lorsque j’ai désactivé Eventon, cela à créé  un problème, c’est dire que je n’ai plus accès à l’ admin du site . Voici les messages : Délai d’expiration de la passerelle “La passerelle n’a pas reçu de réponse opportune du serveur ou de l’application en amont.” et “Erreur lors de la connexion à la base de données. ” Comment cela se fait-il? J’ai demandé à mon hébergeur d’y regarder, et du côté du serveur, il n’y a pas de problème.  C’est infernal ! Pouvez-vous y regarder s’il vous plait ? Cordialement. Jean Marc

lots of erros in the shortcode

see long video below

here is the link

https://dev2.myeventon.com/ddfdfdf/

here are the shortcodes used:

Main calendar

[add_eventon ux_val=”3a” ux_val_mob=”3a” jumper=”yes” exp_jumper=”yes” jumper_offset=”2″ jumper_count=”2″ show_et_ft_img=”yes” search=”yes” tiles=”yes” tile_count=”3″ tile_height=”300″ tile_style=”1″ tile_bg=”1″]

events list

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes” show_year=”yes” search=”yes”]

archive to show all of 2023 events

[add_eventon_list number_of_months=”12″ fixed_month=”01″ fixed_year=”2023″ hide_empty_months=”yes” show_year=”yes”]

 

 

i will get ashan to figure out why the schedual view is so crap

if possible Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!