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Replies for tickets on suppota

Reply to: tickets(309345)

there is a search shortcode using the shortcode generator

go into myeventon>>>>settings>>>>shortcodes

set the number of months and you can put that where you wish

Reply to: tickets(308668)

That works great – had to edit some CSS to make the day fit my format, but looks good.

Can I just turn off the Month now? (you will see in the screenshot I’ll attach)

I just don’t need that month down there because they know what month they are on.

If I hide it with CSS (using display:none;), it breaks the whole setup because I have all the sizes customized via CSS and the month field is attached to everything in the upper fields.

I bet there is a way to turn this off too that I didn’t see like the day fields…

Thanks for all the help!!!

 

Reply to: tickets(309321)

We don’t know where to edit wp-config.php.  Or we don’t have access under WordPress?  This is a wordpress-hosted site.  See image for the directory we found.

Can you provide better directions to the file?  All of the help I could find assumes you can see it in the “root directory”, but where is that?

 

Thanks

Reply to: tickets(309100)

STILL WAITING… I’m going to take the plug-in off the site and will need a refund if you do not respond with a solution… IMAGE shows two training classes that are NOT on the current calendar I have imported.

 

Reply to: tickets(308393)

We didn’t receive the image. Could you re-send?

EventON uses a third-party plugin for the back-end translation, so please check the documentation of qTranslate-XT on how it handles import/export.

Reply to: tickets(309271)

Hello,

WooCommerce handles orders. Please take a look at this guide:

https://woocommerce.com/document/managing-orders/#order-details

Please also make sure after the change to go Edit Order > Tickets > Ticket Numbers for this Order > press Ticket ID > press SYNC WITH WC ORDER.

Also note that certain info cannot be changed, so the best solution is to cancel an order and then let a customer to purchase again.