Archives: Replies

Ashan,

I remember a client had a similar problem a long time ago:

Not sure how to fix this. Could you check?

Please also update EventON to 4.3.4.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

There is an issue with your back-end translation. Certain symbol breaks HTML structure.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

As a temporary solution please try disabling the translation.

Not sure what’s going on. Please take a look at this page:

https://scotdanceaustralia.au/838-2/

As you can see the featured event at the top of the list.

Maybe there is some kind of cache? Could you try clearing it?

Hello,

1. Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evcal_cblock .evo_start em.month { font-size:18px !important; font-weight: bold !important; }

2. Use this code:

.ajde_evcal_calendar.boxy .eventon_list_event, .ajde_evcal_calendar.boxy .evoShow_more_events { margin: 2.5px; width: calc(50% – 5px); }

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

I tried to work with the shortcode, but all my attempts failed, unfortunately. I just want to know if you free more resources for EventON, will it started to load faster.

Hello,

I went to https://holotropicbohemia.eu/wp-admin/admin.php?page=eventon#evcal_002sc > > turned off Write dynamic styles to header > saved settings > turned on Write dynamic styles to header. It seems to be working now. Please check and let me know.

You can also try disabling Write dynamic styles to header.

Hello,

If you go to https://www.myeventon.com/my-account/edit-address/billing/ you can edit the address and add VAT number under company name. And then apply it to all the active subscriptions and see if generating invoice make correctly with vat.