Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/02/23052743/Eventon_events_23-02-23-2.csv

Location:

https://dev2.myeventon.com/wp-admin/term.php?taxonomy=event_location&tag_ID=1147&post_type=ajde_events&wp_http_referer=%2Fwp-admin%2Fedit-tags.php%3Ftaxonomy%3Devent_location%26post_type%3Dajde_events%26s%3Dlocation%2Btest

Don’t work: location_link, location_img, location_description and evo_location_id.

When added evo_location_id doesn’t update location.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

The code in the link is just CSS code, it cannot cause such issues. Could you send us the full error when it says which line in the file causes this?

Please check now: https://conexionespacial.com/calendario/

The text is black now.

Hello,

Could you try following this guide:

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Also go to EventON > try Select event calendar WP Query method.

Have you tried increasing server’s memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Could you update EventON to 4.3.4?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

It will exactly the same, except show only 6 or 8 events.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Requestas category so others can vote on your idea and get it moved into development faster.

Please also take a look at RSVP add-on:

https://www.myeventon.com/addons/rsvp-events/

Try on https://dev.myeventon.com/wp-admin/

Hello,

I re-saved EventON Settings, so it seems to be working now. Please check and let us know.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.