Archives: Replies

a9d24173-6012-42bf-a4da-9d95bf322ece

Hello,

CodeCanyon still has 4.9.12 version since we are fixing some bugs. Please wait until we are going to release the latest version there.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Please update to 5.0.2 and check if the issue continues.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

We’ve just released EventON 5.0.2. Could you try updating?

Make sure to clear your browser cache.

Hello,

With the provided login, i cannot see EventON Settings, Events, Pages, Plugins and so on.

Could you allow us more?

Please also try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Hello,

Thank you for letting us know!

Hello,

Are you trying to update to 1.0.4? Could you send us Order ID of the purchase?

Please also try manually updating while we are working on the issue.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello Ashan and Artem!! Thank you for updating the site!! After that, the event cards properly expand and collapse. I have turned off the feature that opens them on default and returned to a collapsed format to start. Many thanks for your quick response to this issue!! I’ll go ahead and close out the ticket incident. 🙂