Archives: Replies

Hi, we have updated the plugin, but the problem persists. We can’t edit any event because the Main Event Details options don’t load. Please help!

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

I went to https://candlelightguitar.com/wp-admin/admin.php?page=eventon#evcal_002sc and enabled Write dynamic styles to header. Now it seems to be working correctly. Could you check?

This ticket is private now.

When I try to login to https://www.solarserver.de:8443/login2sose, it redirects me to https://www.solarserver.de/login2sose/ and says “ERROR: The username or password you entered is incorrect. Lost your password?”.

Thank you, please let me know if there is any other info I can provide on my end to speed up the process

Thank you for your response,
I found where the problem is: the basis for making only the current year events appear is the date (year) 2023, I implemented all the events for 2023 in December 2022, the basis for making the events appear is not the date of the event itself, but rather the date of when the event itself was written, I would have implemented the events in 2023 would have worked, the very problematic thing, if you prepare the events a year earlier it doesn’t work!

See Video

https://www.screencast.com/t/zf2ggDpi

OK, I did. Nothing changed (I even added a character save, deleted it again, saved again… just to be sure that it was newly saved).

Out of curiosity: Why are you not doing these things yourself – I sent you the admin login as you had requested.

Hi,

 

okay so here is again my webpage:

 

www.yvonnedicketmueller.de

to login : www.yvonnedicketmueller.de/admin

then:

webgo-admin and Password: Pass99wort.

with this info you should be able to log in.

best wishes yvonne

Event page example: https://candlelightguitar.com/%eb%a7%88%ed%8f%ac%ec%95%84%ed%8a%b8%ec%84%bc%ed%84%b0-march-select-seats/

Event for that page: https://candlelightguitar.com/wp-admin/post.php?post=3230&action=edit