Reply to: tickets(305416)

OK. Thanks for the video. I appreciate your speedy reply. So, to ask the opposite question. How would I only show events that ARE in a specific sub-category of Event_Type?

Right now I have the same two options as above?

Reply to: tickets(294170)

I went to https://thebeatbali.com/wp-admin/admin.php?page=eventon#evcal_002sc and enabled Write dynamic styles to header, also cleared your cache. It seems that it looks better now. Could you check and let us know which part needs to be changed?

Also there is only one custom style in here:

https://thebeatbali.com/wp-admin/admin.php?page=eventon&tab=evcal_3

Are there more somewhere else?

Reply to: tickets(305356)

The thing is that it doesn’t show any errors in debug.log file that can help us to figure our what’s going on:

https://teatrobarcelo.com/wp-content/debug.log

Will downgrading to 4.2.2 work for you until we release a new version:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip

Reply to: tickets(303792)

Please try this CSS code:

.ajde_evcal_calendar.boxy #evcal_list.eventon_events_list .eventon_list_event p .evoet_cx span.evcal_event_title { color: white; }

Reply to: tickets(305797)

Ashan,

The same on dev2:

https://dev2.myeventon.com/32713-2/

When you try to filter by Event Type ENG, it just keeps showing you the same events:

Reply to: tickets(305797)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(305478)

Hi,

Concerning the difference between the bars of the main part and the custon meta fields, the problem appear since the last update (4.3.1). Before this last update, all the format bars were the same. So the plugin knew their existence… Perhaps the solution is to desinstall and reinstall the plugin ?

Thanks,

Pierre

 

Reply to: tickets(305745)

Ashan,

Make sure to open the website in incognito mode with adblock disabled. Wait a little and press on an event, it will open the popup, but then quickly redirects you to Single Event Page.

Can we do something about this from our side?

Reply to: tickets(305745)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.