Replies for tickets on suppota
Hello,
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.single-ajde_events .desc_trig_outter {display:none !important}
Ashan,
Please take a look at
I’ve tried to insert à mail link and the image. The link and the image appears in edition but nothing was visible in preview… ?
The same on dev2:
https://dev2.myeventon.com/events/test-64/
The format bars (as the attached file) are not the same yet for the custom metadata fields.
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/02/06053251/Capture-decran-2023-02-06-a-13.25.06.png
Event Details and Custom Meta fields are different from what kind of additional buttons they can have. Since Event Details is the main part of Edit Event, your third-party plugins and the theme all add their own buttons to it. Custom Meta fields on the other hand are completely different and your plugin may not even know about their existence.
I’ve tried to insert à mail link and the image. The link and the image appears in edition but nothing was visible in preview… ?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
EventON 4.2.2:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/01/20051245/eventON-36.zip
I was able to fix the issue by installing and enabling Classic Editor plugin. Will this work for you or do you need Gutenberg?
Hello ryan lutz,
Thank you very much for your suggestion!
Hi Ryan,
Which shortcode are you using to display the images?
Thanks. I will try that. User needs to get the email as well as the admin.
Hi Yvonne,
Please remove cal_id=”noIMG” from the shortcode, the events should load just fine.
Regarding your response, this whole ticket is private so you do not need a private response.
Can you please send us a direct link to the calendar?
then we can provide the css
best to paste it into appearance>>>customize>>>>additional css
which may be different in french