Replies for tickets on suppota
I take it that you are not going to give me some sort of refund? I would appreciate anything please. I have been a long time customer and think that something is deserved. The issues that I have raised are legitimate issues. Please take a look at it.
Derek
Hello, I am not experienced with FTP so it would be great if you could do this, please. What information do you need?
Hello,
I’m getting back to you regarding the RGAA alerts concerning : #evo_search_bar_ and .evoInput.evotac.
MESSAGE: All form elements must have a label. Make sure the placeholder attribute is not used as a replacement for a label.
I replaced your plugin’s slider on the homepage with a shortcode generated from the Eventon plugin.
Can you fix this?
Thank you in advance and thank you for your great plugin, I love it.
Hello, sorry for the late reply. EventON does not use any cookie systems and it uses wordpress query system, so cache plugins that directly apply cache on wp_query will still do that.
This has to be resolved from cache end. May be there is a function within the cache plugin that you can tie to run when a new post is published.
Since you are using german and english separate on your website. are you using WPML or other translation plugins?
Were you able to set up your website like this? https://docs.myeventon.com/documentations/wpml-eventon-front-end/
If you want to share wp-admin access via “Access Info” on right side we can take a look and see how we can assist you whith this.
All those text are inside __() or _e(). so we will make sure to have those in the po file before release of 5.0
Absolutely, will do 🙂
Sorry we are still in the process of processing the patch for them. Their responses for our requests have been far less professional, considering how their reported were using in many services.
I am terribly sorry you know, we tried all the options we know.
Would greatly appreciate if you could share how you solve it, for other customers with similar issue.!
Kind Regards!