Reply to: tickets(304057)

ok, so i followed your advice on changing the ICS file – and the front end looks ok now. But it is a “manual fix” or manipulation as backend is not correct for the moment. It is fine for now.

When do you expect this to be resolved? A rough estimate?

 

Thanks!

 

Reply to: tickets(305201)

Ashan,

Newly created event https://visitwatertownwi.com/events/test-2/ show fatal error, because of Avada. Not sure how to fix this.

Reply to: tickets(305201)

I am also going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(305201)

Empty newly created event https://visitwatertownwi.com/events/test-2/ shows this error:

[03-Feb-2023 10:45:30 UTC] PHP Fatal error:  Uncaught TypeError: Cannot access offset of type string on string in /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php:623

Stack trace:

#0 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(718): FusionBuilder->get_extra_google_fonts()

#1 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/class-wp-hook.php(308): FusionBuilder->set_extra_google_fonts(Array)

#2 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)

#3 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/includes/class-avada-google-fonts.php(94): apply_filters(‘fusion_google_f…’, Array)

#4 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/class-wp-hook.php(308): Avada_Google_Fonts->init(”)

#5 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)

#6 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#7 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css.php(303): do_action(‘awb_generating_…’)

#8 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-helpers.php(260): Fusion_Dynamic_CSS->generate_final_css()

#9 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css.php(361): Fusion_Dynamic_CSS_Helpers->dynamic_css_cached()

#10 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/includes/lib/inc/class-fusion-dynamic-css-inline.php(109): Fusion_Dynamic_CSS->make_css()

#11 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/class-wp-hook.php(308): Fusion_Dynamic_CSS_Inline->add_inline_css_wp_head(”)

#12 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

#13 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#14 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/general-template.php(3043): do_action(‘wp_head’)

#15 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/themes/Avada/header.php(21): wp_head()

#16 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/template.php(783): require_once(‘/chroot/home/a8…’)

#17 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/template.php(718): load_template(‘/chroot/home/a8…’, true, Array)

#18 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)

#19 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/plugins/eventON/templates/single-ajde_events.php(23): get_header(‘events’)

#20 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-includes/template-loader.php(106): include(‘/chroot/home/a8…’)

#21 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-blog-header.php(19): require_once(‘/chroot/home/a8…’)

#22 /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/index.php(17): require(‘/chroot/home/a8…’)

#23 {main}

  thrown in /chroot/home/a8e13d10/3c9aaca63c.nxcli.io/html/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php on line 623

Again it doesn’t say anything about EventON. Unfortunately, I am not sure how can we help with this.

Reply to: tickets(304578)

Hello,

The best solution to increase the performance is to go to EventON > select Select event calendar WP Query method: Query only the event posts created this year.

Could you try and let us know?


Also take a look at

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

1. Try adding this to your shortcodes:

show_limit=”yes” event_count=”5″ show_limit_ajax=”yes”

2. Options for Tile Design can be found in the shortcode generator:

3. How to translate events and calendars can be found here:

https://docs.myeventon.com/documentation/translation-languages/

Reply to: tickets(305363)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=32681&action=edit

Should be <b>M</b>.

Reply to: tickets(305363)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.