Reply to: tickets(305280)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=32667&action=edit

1. Change Option’s Stock Capacity.

2. Add a new option.

3. Page refresh.

Reply to: tickets(305280)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(304838)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(305356)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(305216)

Seems to be working correctly. Could you clear your browser cache?1. Could you tell us how do you load your custom fonts?

2. Please go to https://supspiritsoul.com/wp-admin/admin.php?page=eventon#evcal_001a > select Event filtering options to show on the calendar.

Reply to: tickets(305359)

Ashan,

On customer’s website:

https://michaelweinhold.de/projects/bildungswochen/wp-admin/post.php?post=1100&action=edit

Reply to: tickets(305359)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(305360)

Hello,

For your theme Events page is considered Archive.

What you can do is to follow this suggestion:

PROTIP: If the /events page does not work due to theme/plugin conflicts, create a new page, call it “Events Directory” Insert eventon shortcode and use that as your main events page which will have a URL ending like /events-directory. This would be a perfect solution if you have conflicts with /events slug.