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Replies for tickets on suppota

Reply to: tickets(303895)

It looks like a new version of EventOn plugin may have resolved this, disreagrd I will send another ticket if it persists

Reply to: tickets(303881)

Hi Jan,

Use the custom CSS code below to remove the shade

.evcal_evdata_row .evors_section.sec_shade{display:none;}

Please add the custom CSS code to “EventON Settings > Styles” and save changes. If you do not see the new style changes, Go to “EventON Settings > Styles & Scripting > Turn off write styles to header” Click save changes – to write the styles css code direct into page header. You can turn this off once the cache is cleared. 

Reply to: tickets(303877)

Hi Jonathan,

Please download the plugin again from Codecanyon and update the plugin again. Be sure to backup your site first using a plugin like this one 

https://wordpress.org/plugins/updraftplus/

Below is a tutorial on how to update the plugin safely.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. 

Reply to: tickets(303730)

After update 4.3.1 my site doesn’t work. The same issue like above. The redownloading and istalling dosn’t work. What can I do?

Reply to: tickets(302513)

Im not sure how that is helpful.  Im not sure how this can resolve my design problem.  And suspect its preventing this powerful feature from being used by most of your customers.

The lightbox being opened from eventtop is forcing redesign of lightboxes.  Why??

When you could instead link the eventop “organizer” links to the eventcard, which removes major design problems for ..

You can see the attached image. Where Im going to have to go back and replace all my images to make the lightbox work.  And I still lose out on the SEO benefit of the CLick through when using the lightbox