Archives: Replies

Thank you for the info about Classic Editor! I will notify Ashan about that as well.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

There is an incompatibility with Imagify plugin. Please try disabling it.

Thanks for the reply.

the custom work was done a year ago and have not been updated since. The issue with images was working up until December – the only plugin I uploaded was wish list from eventON but have deactivated it due to errors. I uploaded wish list before the problem with the images happened.

Therefore the issue is coming from eventON and not the custom work

Thanks

Helen

Hi there,

So how long it can be actually fixed, will it be fixed in the next version release?

Thanks

Sorry I lied I did need this plugin!!

Unfortunately it is against company policy to give access to admin panel.